Frequently Asked Questions 

What is the mission of SafeHaven of Tarrant County ?                                      

The Mission of SafeHaven is to reduce domestic violence through services that support victims and their families and prevent abuse through intervention and education.

 
How do most women find out about SafeHaven?  

SafeHaven’s hotline, 877-701-7233, is the most utilized source of information.  Women are also linked to the shelter through police departments, hospitals, other social service agencies, friends and family members.

 
What should a woman do if she needs help from the shelter?                                  

To get help immediately call the hotline number at 877-701-7233.  Hotline Specialist will be able to explain available options and discuss services SafeHaven provides.  A victim can also contact 911 and ask to be connected to a local family violence shelter.

 
How is SafeHaven funded?

Due to the comprehensive nature of our services, SafeHaven of Tarrant County draws from many funding sources including government grants, public donations, private grants, the United Way, associated organizations and special events. 

 
What services does SafeHaven provide?  

SafeHaven not only provides immediate emergency shelter for victims of family violence, but  also maintains many additional services to help women and children through every step of their journey to violence-free lives.  These include 24-hour emergency hotline, counseling, support groups, case management, legal assistance and transitional living services.  SafeHaven also offers educational prevention programs to schools, professionals, and other community groups.

 
What area does SafeHaven serve? 

SafeHaven serves all of Tarrant and surrounding counties.

 
What can I do to help the shelter stop family violence?                                         

There are many ways to join SafeHaven in the fight against family violence.  Donating time, finances and other resources strengthens every service we offer.  Through the generosity of countless community members SafeHaven has been able to assist hundreds of women and children seeking refuge from domestic violence.  Often called The Silent Epidemic, domestic violence effects the lives of countless individuals each year.  Through the help of the community, SafeHaven is able to more effectively provide a voice to victims and work to end this epidemic.  Click here to learn more about ways to help SafeHaven.

 
How common is family violence?  How many people are affected?                     

Abuse against women and children is far more common than any of us want to believe.  It happens to people in our neighborhoods, places of employment, religious communities and our families.  In the United States, as many as 1.3 million women physically and/or sexually abused by their husband or boyfriend (U.S. Department of Justice, 2000); and as many as 10 million children experience family violence each year (Texas Council on Family Violence, 2003).

 
Who is the most at risk for being a victim of family violence?

Family violence can happen to anyone, anywhere, at any time.  It is an epidemic that crosses all socio-economic, ethnic and religious groups.  In fact, 1 in 3 women have been victims of domestic violence at some point in their lives (Journal of American Medical Association, 2001).  In addition, domestic violence is not limited to adults.  Over 40% of male and female high school students reported they had been victims of dating violence at least once (National Center for Victims of Crime, 2004).

 
What should I do if I see a family violence assault in progress?

Family violence is a crime, punishable by law, and it is important that we all work together to end it.  If you witness a family violence assault in progress, call 911 immediately. 

Never assume that someone else is looking out for the victim’s safety, or that it is none of your business.  Family violence is everyone’s business. 

Report all information—including physical descriptions, the incident, any threats, etc.—to the police immediately.  Keep in mind that your safety is important too.  Never put yourself in harm’s way. 

 
What happens if the batterers show up at the shelter?

The location of the shelter is kept confidential in an attempt to avoid this problem. If a batterer does find the shelter and refuses to leave, we call the police.    If the abuser finds the shelter, we move the woman to another shelter for her safety. 

 
What if the women goes back to live with the abuser?  Can she come back to the shelter?

If a woman chooses to return to the battering partner, we counsel her on how to keep herself safe (such as developing a safety plan), recognize the cycle of violence in her family, and get out before she gets seriously hurt.  We make sure she is aware she cannot change the abusers behavior.  We encourage her to continue counseling and support groups through SafeHaven.

 
What is a Personal Safety Plan?

A safety plan is important to anyone involved in an abusive relationship.  It helps victims create a plan to be safe during an explosive event, when leaving an abuser, while obtaining a protective order and while at home, in the workplace and in the courtroom.  For more information on a Personal Safety Plan, click here or  call the SafeHaven Hotline at 877-701-7233

Toll-Free SafeHaven 24-Hour Hotline    1-877-701-SAFE (7233)

National Domestic Violence Hotline        1-800-799-SAFE (7223)

All calls are confidential!

   
   
 

    24 Hour Hotline

    1-877-701-7233

 

    Arlington Resource

    Center

    817-548-0583

 

    Ft. Worth Counseling

    Center

    817-536-5496

 

    SafeHaven

    Administration

    817-535-6462

 

SafeHaven Mailing Address

6815 Manhattan Blvd.

Suite 105

Fort Worth, Texas 76120